Help Desk
Help Desk

FAQ

I am Having Trouble Accessing the Product… What up?

If you are having trouble accessing this product, you may access it at the following link: http://placestakeover.com/backstage/

NOTE: Your Username is the email address you used that is associated with your PayPal Account.

If you need to reset your Password, you may reset it here (Again, use your Paypal Email address): RESET PASSWORD HERE

I got the Special Offer (OTO) and can’t seem to access it… What up with that?
No worries, to get your password/access to this, simply login to JVZoo and you will be able to see download the password file there. You can login to your JVZoo Account here: https://www.jvzoo.com/portal

What are the system requirements for this software?

  • 512 mb ram
  • 40 mb Hard disk space
  • Java runtime+program (Java 6 or higher). Get it here.
  • Runs on Mac, Linux, and Windows
  • Obviously, you need to be online for it to do its job, too 😛

What is your Guarantee or refund policy?
We offer a 30-day return policy. If you are not happy with this awesome course and software, we will refund your purchase. Simply submit a support ticket and we will get it done!

Please read all of this: If a refund is necessary due to software not working, we will assist you. You must first allow our support team to address your issue and then provide screenshots and evidence that is does not work. In this unlikely event, Please  submit a support ticket (see below) with your paypal address, the transaction ID, and amount you paid. We will then send you a simple refund form to process it within 2-3 business days or less. Again, please provide your Paypal Email Address and transaction ID, along with amount paid, otherwise it will not get done… NOTE: your account access and software license will be immediately terminated upon finalization of transaction. Also, if you request to return OTO, we must return it all, as it is all connected, which unfortunately means you will lose the software and members access as well…

Thanks!

 

>>>>> PLEASE READ The Built In Knowledgebase <<<<<
FAQ Before Submitting a Ticket

CLICK HERE TO SUBMIT A SUPPORT TICKET

NOTE: IF YOUR SUPPORT TICKET IS RELATED TO SOMETHING
THAT IS ANSWERED IN THE FAQ – IT MAY NOT GET A REPLY…